Technical Support for Students
Back to Student Support


Change your password
by: Susan Rayborn - June 8th, 2015

Your Blackboard login is the same as your SOAR login. You’ll find directions to change your password at – iTech’s . . . (read more)


HELP with Blackboard – Technical Support Info
by: Megan Mulloy - May 15th, 2014

For login or password problems, contact the iTech Helpdesk at 601-266-HELP(4357). Press 5 for a Helpdesk Technician. For technical issues . . . (read more)


Required Plugins for Blackboard.
by: Susan Rayborn - July 16th, 2015

Java – https://java.com/en/download/ Adobe Reader – https://get.adobe.com/reader/ Adobe Flash – https://get.adobe.com/flashplayer/ Adobe Shockwave – https://get.adobe.com/shockwave/ QuickTime – https://www.apple.com/quicktime/download/    


Trouble viewing QuickTime videos through Blackboard
by: Susan Rayborn - September 17th, 2015

In order to view the videos your instructor has loaded into Blackboard, you will need to download and install QuickTime™ . . . (read more)


Upload to YouTube and Embed in Blackboard Assignment
by: Susan Rayborn - May 20th, 2015

Some instructors will require you to submit a video for your Blackboard Course. If needed, first use the link below . . . (read more)




24/7 Support
Having Canvas Problems?



Need Help?
Get in touch with our Staff

Chad Seals
Online Coordinator Blackboard Administrator
chad.seals@usm.edu
Mark Ferguson
Instructional Support Technologist
mark.ferguson@usm.edu
Susan Rayborn
Instructional Support Technologist
susan.rayborn@usm.edu